Beyond the Brief: Agency/Client Success

Beyond the Brief: Agency/Client Success

The First Move for Any New Agency Leader?: A Data-Driven Client Assessment

For agency leaders stepping into new roles, data-driven insights reveal what instinct alone can’t.

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Mitchell Caplan
Jul 08, 2025
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This recent article in the Harvard Business Review— “5 Steps for Leading a Team You’ve Inherited”— got me thinking again about something I’ve learned the hard way: new leadership should always begin …

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